Taxonomies and change: the nature of the beast

An interesting problem was posed to a mailing list I am a part of…
Imagine that you have been using a single hierarchy to structure and organize your information for years, and it has been very successful up until now…
But now it is time to move to a different content management system, and not only that [...]

A very bad index…

Indexing and Taxonomy creation are closely related processes. In the first case we start with a body of content and then pull from it the key ideas, concepts, pieces of knowledge that we think users would like to access and then create pointers to the content. In the second, we look at a body of [...]

Continuum of value of documents

This is another response to a post about the “shared drive problem.” Shiv Singh of Avenue A- Razorfish commented that “Every document in an organization is not necessarily important enough to tag. Some organizations address this problem by first determining what knowledge/information/data is worth capturing for retrieval and then putting KM mechanisms in place to [...]