Evangelism Marketing

Testing and validating a taxonomy can go many ways.  With a little luck and some hard work, usually it goes pretty well, you watch users click through the structure, find the right terms, and you go home feeling like everything’s in its right place. 
There are always the nightmare scenarios, the tester who can’t find anything [...]

Taxonomy and Records Management, Part 2

Continuing the exploration of taxonomy in the context of records management, I’m going to focus on the second challenge listed in my earlier post on the subject:  taxonomies and record retention schedules exist but are not being used effectively.
I worked on a records management project in which we were to create the retention schedule for [...]